FAQ

Shipping & Delivery

How long does shipping take?

Orders typically arrive within 7–14 business days. During peak seasons or holidays, delivery times may be slightly longer. We appreciate your patience and will always keep you updated.

Do you ship to both the US and Canada?

Yes! We ship to customers across the United States and Canada.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to follow your package every step of the way.

Orders

Can I change or cancel my order?

We process orders quickly, so changes or cancellations can only be made before your order has been fulfilled. If you need to make a change, please contact us as soon as possible at customersupport@gohushly.com and we will do our best to help.

What if I received the wrong item?

Reach out to our support team with your order number and a photo of the item received, and we will make it right as quickly as possible.

Returns & Refunds

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase for any reason, please contact us within 30 days of receiving your order and we will work with you to find the best solution.

How do I initiate a return?

Simply reach out to our team at customersupport@gohushly.com with your order number and reason for the return. We handle each request personally to make sure you are taken care of.